How to Write a Query Letter: The Editor's Perspective

Most query letter advice is written by authors who figured out how to get it right. This article is written from the other side: the perspective of professional editors who have read thousands of manuscripts and query letters and know, with uncomfortable specificity, why the majority of them fail. The failure is rarely the book. It's usually the letter.


A query letter is a single-page professional letter addressed to a literary agent, asking them to consider representing your book. It's the first thing an agent reads. In most cases it's also the last, because most query letters are rejected before the agent ever asks to see the manuscript. This isn't because most books are bad. It's because most query letters don't do the job the letter is supposed to do, and agents, who receive hundreds of queries per week, move quickly.


This guide covers what a query letter is supposed to accomplish, how to structure it, what each section needs to do, the most common mistakes that cause rejections before the manuscript is ever read, and how to know when your letter is ready to send. It's written for fiction authors querying literary agents. Nonfiction authors working on a book proposal follow a different process covered separately.


Quick Answer: What Is a Query Letter?

A query letter is a single-page professional letter sent to a literary agent asking them to consider representing your book. It contains four elements in a fixed order: an opening that identifies the book (title, word count, genre, two comp titles) and personalizes the query to the specific agent, a 150-to-200-word pitch that introduces the protagonist, the central conflict, and the stakes, a brief bio covering only the credentials directly relevant to the book or to writing, and a short professional closing. The whole letter fits on one page (roughly 250 to 350 words in email). Its only job is to persuade the agent to request your manuscript.


What a Query Letter Is Actually Doing

Before you write a word of your query letter, understand what it's for. A query letter has one job: persuading a literary agent to request your manuscript. That's it. It's not a book report. It's not a summary. It's not a place to share your writing journey or your feelings about the book. It's a sales document, and its only measure of success is whether it produces a request for pages.


Agents aren't reading your query looking for reasons to say yes. They're reading at volume, efficiently, looking for reasons to move on. A query letter that makes an agent's job harder, that buries the essential information, that opens with the wrong content, or that misrepresents what the book actually is will be passed over in seconds. Not because the agent is dismissive, but because their time is genuinely limited and they've developed a trained efficiency that filters for specific signals.


Understanding this changes how you write the letter. Every sentence has to do something. Every paragraph exists to keep the agent reading long enough to reach the next paragraph. The query letter that gets a manuscript request is the one that makes the agent think: I want to read this book. That's the only outcome you're working toward.


The Standard Query Letter Structure

Query letters follow a recognized structure that agents expect. Deviating from it signals that the author doesn't know the industry, which creates a negative impression before the book has been described at all. The structure is not arbitrary. Each element exists because agents need specific information to make a decision, and the order reflects the sequence in which that information is most useful to them.


A standard query letter for a fiction manuscript contains four elements, always in this order: the opening, the pitch, the bio, and the closing. The whole letter fits on one page. In email format, that means roughly 250 to 350 words total. Every word you write beyond that is competing with the words that came before it, and you've already asked the agent to give more attention than most queries receive.


The opening

The opening paragraph of a query letter does two things simultaneously: it identifies the book you're pitching and it demonstrates that you've done your homework on this specific agent. Both matter. An opening that addresses neither, that begins with a statement about yourself or a philosophical observation about life, has already made a poor impression before reaching the first sentence about the book.


The book identification line should include the title, word count, genre, and a brief comparator or positioning statement that situates the book in the market. This can be formatted as a direct statement or woven into a sentence: "I am querying you with [Title], a [word count] [genre] in the tradition of [Comp A] and [Comp B]." Everything the agent needs to make an immediate category assessment is in that one sentence.


The personalization element shows the agent why you chose them specifically. This doesn't require elaborate flattery. A brief, specific reference to a client they represent, a book they've mentioned wanting in their MSWL (manuscript wish list), or a panel they've spoken on that resonates with your work is sufficient. The key word is specific. "I've admired your work" means nothing. "I noticed you represent [Author Name]'s [Book], and I think my novel shares that book's [specific quality]" means something.


Personalization serves a practical purpose beyond courtesy. It signals that you've researched this agent, that you believe your book is a genuine fit for their list, and that you're not bulk-querying hundreds of agents with a form letter. Agents can tell the difference, and it matters.


The pitch

The pitch is the core of the query letter and the section that most authors get wrong. It occupies roughly 150 to 200 words and needs to accomplish something that is genuinely difficult: convey the essential story, establish the stakes, make the protagonist compelling, and make the agent want to read the book, all in the space of two or three paragraphs.


The pitch is not a plot summary. A plot summary tells the agent everything that happens. The pitch tells the agent what the story is about, who it centers on, what that person wants, what's in the way, and what's at stake if they fail. Those are different things, and confusing them produces one of the most common query letter failures: a pitch that accounts for every major event in the book without conveying why any of it matters or why the reader should care.


Think of the pitch the way a jacket copy writer thinks about the back cover. Jacket copy doesn't summarize the plot. It introduces the character and conflict in a way that makes the reader reach for the book. It presents the story's central tension, gives the reader enough to understand the stakes, and stops before it resolves anything. The agent reading your pitch should feel genuine curiosity about what happens next. If they don't, the pitch hasn't done its job.


The pitch should be written in third person present tense regardless of your novel's actual point of view or tense. This is the convention. The pitch should sound like the most interesting possible version of your book, with the same authorial voice that the book itself demonstrates, just compressed. An agent who reads a pitch that sounds flat and generic will assume the book sounds the same.


Comparable titles

Comparable titles, or comps, are books published within the last three to five years that share meaningful qualities with your manuscript in terms of tone, theme, audience, or structure. They serve a specific function in the query letter: they tell the agent where your book would sit in the market and which readers would find it. "This book will appeal to fans of X and Y" is a positioning statement that agents use to assess commercial viability and fit with their list.


Comp selection is where authors make several consistent mistakes. Comping to classics is the most common: "in the tradition of Fitzgerald" or "for fans of Austen" tells an agent nothing useful about your book's market position because those books are not recent, their readers are broad and undefined, and the comparison suggests you either don't read contemporary fiction in your genre or don't know how comps work. Both impressions are bad.


Comping to blockbusters is the next most common mistake: "the next Gone Girl" or "fans of Harry Potter will love this book." Blockbusters are outliers. Comparing your debut to one signals either naivety about publishing or an inflated assessment of the manuscript that the agent is now primed to challenge. Choose books that sold respectably and have identifiable readerships. You're not predicting sales. You're defining an audience.


The best comps are recent, specific, and genuinely comparable. Two titles is the convention. If you can name the specific quality the comparison illustrates, the comp works harder: "the rural gothic atmosphere of [Title] and the unreliable interiority of [Title]" tells an agent more than just naming two books.


The bio

The author bio in a query letter covers two things: writing credentials and any expertise or life experience that is directly relevant to the book. Neither requires a long paragraph. The bio is not your CV. It's not the place for academic credentials unless they directly bear on the book's subject matter, personal information the agent doesn't need, or an account of how long it took you to write the book.


Writing credentials include previous publications in literary magazines or journals, contest wins, MFA programs with notable faculty, membership in professional writing organizations, or previous published books. If you have these, name them briefly. If you don't have them, the bio still needs to exist. "This is my first novel" is a complete, professional bio for an unpublished author. Many successful debut novels are represented and sold by agents who received queries from first-time authors with no publication history. Publication history matters less than the quality of the manuscript, and the query letter is how you get to the manuscript.


Relevant experience is different from general life experience and is worth including when it applies. If you're a forensic pathologist and your thriller centers on a forensic pathologist, that credential belongs in the bio because it directly addresses the question of whether the book's technical content can be trusted. If you're a forensic pathologist and your book is a fantasy novel about dragons, leave it out.


The closing

The closing is brief and professional. Thank the agent for their time, indicate that the full manuscript is available upon request, and close. "Thank you for your consideration. The complete manuscript is available upon request" is a closing. It doesn't need to be longer than that. Some authors add a note about simultaneous submissions if they're querying multiple agents at the same time, which is standard practice and should be disclosed briefly if the agent's submission guidelines request it.


A Worked Example: What a Query Letter Looks Like in Practice

The framework above describes the elements. What a finished query letter looks like with those elements in place is something different. Below is an editor-written example query letter for a fictional debut novel, with notes on what each section is doing and why. The book and author are invented for illustration. The structure, register, and proportions are exactly what a real query should follow.


Sample query letter:


Dear Ms. Martinez,


I am querying you with THE LAST GOOD WINTER, an 82,000-word literary suspense novel for readers of Tana French's THE WYCH ELM and Jennifer Egan's MANHATTAN BEACH. I noticed in your recent interview with Publishers Marketplace that you're looking for character-driven suspense with a strong sense of place, and I think this novel fits what you described.


For thirty years, Mara Holloway has run her family's general store in a Maine fishing village that's been losing residents since the cannery closed. She's built a careful life around small certainties: the store's rhythms, her teenage daughter Lily's college applications, and the comfortable distance she keeps from the people who knew her mother before the accident that killed her in 1993.


Then a body washes up in the harbor wearing her mother's missing wedding ring, and the state troopers investigating the case ask Mara questions she can't answer about a night she's spent three decades trying to forget. As her version of her own past begins to unravel, Mara discovers that the careful life she built was constructed on a foundation she never understood, and that the person she's most afraid of finding is herself.


THE LAST GOOD WINTER is told in alternating timelines between 2023 and 1993. It's my first novel. I'm a graduate of the Bread Loaf Writers' Conference and my short fiction has appeared in The Iowa Review and Ploughshares. I live in Portland, Maine.


Thank you for your consideration. The complete manuscript is available upon request.


Sincerely,

[Author Name]


What this example is doing, section by section.


Opening (1 paragraph, 56 words). The first sentence establishes title, word count, genre, and two recent literary suspense comps that are specific and well-chosen. The second sentence personalizes the query with a specific, verifiable reference: an interview the agent gave. Notice what isn't there. No flattery. No biography. No "I've been writing since I was a child." The opening is functional.


Pitch (3 paragraphs, 178 words). The pitch introduces Mara by name, situation, and the specific life she's built. The inciting incident is named precisely: a body wearing her mother's missing wedding ring. The stakes are emotional and specific: the careful life Mara constructed, her relationship with her daughter, her understanding of her own past. The pitch ends on tension, not resolution. The reader knows what kind of book this is and feels enough about Mara to want to find out what happens next.


Bio (1 paragraph, 41 words). Brief structural note about the novel (alternating timelines), then three short bio sentences. The credentials are real and relevant: Bread Loaf is a serious workshop, The Iowa Review and Ploughshares are top literary journals, and the geographic detail reinforces the setting. Notice the bio doesn't try to do too much. "This is my first novel" is stated cleanly.


Closing (2 lines). Brief, professional, and clear about what's available. No apology, no padding, no implicit pressure.


The whole letter is 287 words, which is well within the standard range. The pitch is tight, the bio is honest, and the agent finishes the letter with a clear sense of the book and a reason to want to read it. That's what a query letter is supposed to do.


The example above is literary suspense. The same four-part structure works across genres, but the specific choices (comp titles, pitch focus, tone, and which bio details earn their place) shift by category. For annotated query letter examples in romance, thriller, fantasy, literary fiction, and young adult, see our companion guide on query letter examples by genre.


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The Mechanics: What Agents Notice Before Reading the Pitch

Before an agent reads a single word of your pitch, they've already formed impressions from the mechanics of the letter. These impressions shouldn't matter. They do. Agents are human readers who make rapid judgments the same way all readers do, and certain mechanical signals trigger those judgments before the content gets a fair reading.


Address the agent by name

"Dear Agent" is rejected before the next line. "To Whom It May Concern" is worse. Addressing a literary agent by name is the minimum standard of professional courtesy in any query. If you don't know the agent's name, you haven't done sufficient research to be querying them. Every query should be addressed to a specific, named agent whose submission guidelines you've read and whose list you've confirmed is appropriate for your genre.


Follow submission guidelines exactly

Every agency and many individual agents publish submission guidelines specifying exactly what they want in a query and how they want it sent. Some want the query letter only. Some want sample pages pasted below the letter. Some want a synopsis attached. Some want a specific subject line in the email. Following these guidelines exactly is not optional. An author who can't follow a one-paragraph set of submission guidelines is signaling to the agent that they may also be difficult to work with on editorial notes, production timelines, and contract requirements. This is not a signal you want to send before you've been read.


Format plainly

Query letters are plain text professional correspondence. No decorative fonts. No colored text. No images. No formatting that wouldn't appear in a standard business letter. Some authors, particularly those with design backgrounds, feel the urge to make the letter visually distinctive. Resist it entirely. A query letter that stands out visually stands out for the wrong reason. The only thing that should distinguish your letter is the quality of the writing in the pitch.


One page, one manuscript

One query letter covers one manuscript. If you've written multiple books, you query one at a time to any given agent. Mentioning other manuscripts you've written in the query for the manuscript you're pitching splits the agent's attention and dilutes the pitch. Query one book. If that agent passes and you have another manuscript ready, you can query the next one separately.


The Most Common Query Letter Failures

These are the patterns that cause query rejections before an agent reaches the pitch. They're consistent enough across large volumes of query letters that editors and agents identify them immediately.


Opening with a question

Query letters that open with a rhetorical question aimed at the agent are rejected at extremely high rates. "Have you ever wondered what it would feel like to lose everything in a single moment?" is not a hook. It's a delay tactic before the actual pitch begins, and agents recognize it as such. Open with the book. The agent's attention is finite and you've already used a sentence of it on a question they don't need to answer.


Summarizing instead of pitching

A pitch that accounts for every major event in the book in chronological order is a synopsis, not a pitch. Synopses have their place in the submission process, but they're not what a query letter is. A query letter pitch introduces the character and central conflict in a way that creates genuine desire to read the book. If your pitch is longer than 200 words and still hasn't established what's at stake, it's a summary.


Describing the book instead of pitching it

"This is a story about a young woman who discovers a secret that changes everything" is a description of a category of book, not a pitch for a specific one. It contains no character, no specific conflict, no stakes, and nothing that distinguishes this book from ten thousand others that could be described identically. Every element in your pitch needs to be specific to your book. The character's name, the specific nature of the conflict, the specific thing at stake. Vague pitches produce form rejections.


Telling the agent how to feel about the book

"This heart-wrenching story will move readers to tears" is not persuasive. "Readers will be riveted by the twists" is not persuasive. These statements tell the agent how the book is supposed to make them feel rather than giving them the content that might actually produce that feeling. The pitch makes the agent feel something. If it doesn't, you can't describe your way to the feeling you wanted it to produce.


Overselling the credentials

A bio that lists every writing workshop attended, every draft shared with a critique partner, the number of years it took to write the book, and the names of family members who loved it is a bio that's trying to compensate for the absence of meaningful credentials with volume. It doesn't work. Agents read this kind of bio as noise. Write two to three sentences covering only the credentials that directly bear on the book or on your identity as a writer. If there are none, those two to three sentences still need to exist and they still need to be honest about where you are.


Apologizing for or explaining the book

"I know this book doesn't fit neatly into a genre, but..." and "This book is hard to describe, but..." and "I realize this query is longer than standard, but..." are all variations of the same mistake: the author explaining away a problem rather than fixing it. If your book doesn't fit neatly into a genre, find the best available category and query it. If the pitch is hard to write, keep writing it until it works. If the query is too long, cut it. Agents don't read past the apology. They take it at face value and move on.


Writing the Pitch: A Framework

The pitch is the hardest part of the query letter to write and the part that most determines the outcome. Here is a framework that works across most fiction genres. It's a starting point, not a template. The pitch you produce from it needs to sound like your book, not like a formula.


Introduce your protagonist by name, situation, and the specific thing they want at the story's opening. Make the character feel specific and real in two or three sentences. The agent should have a clear sense of who this person is and why they might want to spend several hundred pages with them.


Introduce the inciting conflict: the event, discovery, or decision that sets the story in motion. Be specific. Name the thing that happens, not just the category of thing. "When her husband disappears" is less specific than "When her husband is found dead in the lake behind their house and she realizes she's the only suspect." One gives the agent a genre signal. The other gives them a story.


Establish the stakes: what does the protagonist stand to lose if they fail? The stakes create the tension that makes the reader need to find out what happens. Stakes that are genuine, specific, and emotionally grounded produce the desire to read. Stakes that are vague or abstract don't. "Everything she holds dear" is not a stake. "Her daughter's custody, her freedom, and the version of herself she's worked twenty years to build" is a stake.


Stop before you resolve anything. The pitch ends on tension, not resolution. Leave the agent in the moment of maximum uncertainty about what's going to happen. The resolution is in the manuscript they're about to request.


Querying Nonfiction

Nonfiction authors querying agents don't query a finished manuscript in most cases. They query a book proposal: a substantial document that covers the book's argument, the market for it, the author's platform and credentials, and typically one or two complete sample chapters. The query letter for a nonfiction book proposal functions differently from a fiction query because what the agent is evaluating is different. They're assessing the author's authority, the market for the book, and the viability of the proposal, not the quality of a finished narrative.


For prescriptive nonfiction, the query pitch establishes the problem the book addresses, the author's unique authority to address it, and the specific approach the book takes. For narrative nonfiction and memoir, the pitch functions more like a fiction pitch: character, conflict, and stakes drive the letter. The bio section is more important in nonfiction queries than in fiction, because the author's platform and credentials are a significant part of what agents assess.


For a fuller treatment of nonfiction submissions, including book proposal structure and pitch differences, see our service page on nonfiction book editing.


How Many Times Should You Revise Before Querying?

The query letter and the manuscript should go through revision until both are as strong as you can make them. For the query letter specifically, this means getting feedback from other writers who have successfully queried agents, from critique partners familiar with your genre, and ideally from a professional editor who has experience with query letters and can identify the gaps and weaknesses that familiarity with your own book makes invisible.


The most common mistake authors make with query timing is querying too early: sending a query letter that hasn't been through sufficient revision because the author is eager to start submitting. An agent who receives a weak query can't un-receive it. If that agent eventually receives a revised query for the same manuscript, they'll remember the earlier one, and the association is negative. Query when both the letter and the manuscript are genuinely ready, not when you're ready for the process to begin.


A practical test: give your pitch to someone who hasn't read your book and ask them whether they'd want to read it based only on what the pitch tells them. If they would, the pitch is working. If they're confused about what the book is, who the protagonist is, or what's at stake, those are the elements that need revision before the letter goes to an agent.


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Query Letter Editing: What a Professional Editor Catches

The query letter is the hardest piece of writing most authors produce, not because it requires more skill than the novel but because it requires a completely different skill. A novelist learns over hundreds of pages how to develop character, sustain tension, and handle prose. The query letter requires all of those capacities compressed into 300 words, plus market positioning, biographical precision, and professional tone, all in a format the author has almost certainly never written before.


A professional editor reading your query letter sees it the way an agent will: as a cold reader who doesn't know your book, can't fill in what's missing, and forms immediate impressions from the first sentence. They catch the pitch that summarizes instead of hooks, the bio that lists instead of positions, the comp choices that signal unfamiliarity with the market, the opening that buries the book under setup, and the missed opportunity in every sentence that could do more than it's doing.


Your manuscript may be ready. The question is whether your letter is giving it the introduction it deserves. See our book editing services, use the instant price calculator to see your exact cost before committing, or browse available editors by genre experience and verified client ratings. A free sample edit is available on request. A certificate of editing confirming human-only editing is available as an optional add-on for authors submitting to publishers with AI disclosure requirements.




Frequently Asked Questions About Query Letters

What is a query letter?

A query letter is a single-page professional letter sent to a literary agent asking them to consider representing your book. It contains four elements in a fixed order: an opening that identifies the book (title, word count, genre, two comp titles) and personalizes the query to the agent, a 150-to-200-word pitch that introduces the protagonist, the central conflict, and the stakes, a brief bio covering only credentials relevant to the book or to writing, and a short professional closing. The whole letter fits on one page (roughly 250 to 350 words in email). Its only job is to persuade the agent to request your manuscript.


How long should a query letter be?

A query letter should fit on one page, which is roughly 250 to 350 words in email format. The pitch section is approximately 150 to 200 words. Letters longer than 350 words compete with the words that came before them and lose agent attention. Letters shorter than 250 words typically haven't given the agent enough to make a decision. Stay within the standard range and use the space efficiently.


Should I send the query letter to multiple agents at the same time?

Yes, querying multiple agents simultaneously is standard industry practice and is the expected approach. Send queries in batches of 8 to 12 agents at a time rather than all at once, which lets you incorporate feedback (such as patterns of rejections that suggest revising the letter or the opening pages). Some agents request explicit disclosure of simultaneous submissions in their guidelines. Follow each agent's stated preference. Querying multiple agents isn't the same as sending a generic form letter to many agents at once; each query should still be personalized to the specific agent.


What if I don't have any publishing credits?

The bio section still exists, and "This is my first novel" is a complete, professional bio for an unpublished author. Many successful debut novels are sold by agents who received queries from first-time authors with no publication history. Publication history matters less than the quality of the manuscript and the strength of the pitch. Don't pad the bio with workshops attended, drafts shared, or family members who loved the book. Two to three honest sentences are enough, including any relevant life experience that directly bears on the book's subject matter.


How long does it take to hear back from a literary agent?

Response times vary widely between agents and have generally lengthened in recent years. A typical range is 6 to 12 weeks for an initial response, though many agents now state response windows of 3 to 6 months in their submission guidelines, and many use a "no response means no" policy in which the absence of a reply within the stated window is itself the rejection. Check each agent's submission page for their stated response time and respect it before following up. Following up too soon is one of the easier ways to negatively distinguish yourself from other queriers in the agent's inbox.


Can I query the same agent again with a revised letter?

Generally, no. Once an agent has passed on a manuscript, requerying the same agent with a substantially revised version of the same manuscript usually doesn't change the outcome and signals that you don't respect the agent's earlier decision. Exceptions exist: if the manuscript has been through a developmental rewrite that genuinely changes the book, if the agent explicitly invited a resubmission in their rejection, or if substantial time has passed and your career has materially changed (a new agent, a book deal, or significant publication credits). Otherwise, query different agents with the revised letter.


Should I include sample pages with my query letter?

Include sample pages only if the agent's submission guidelines explicitly request them. Some agents want the first 5 or 10 pages pasted below the query letter. Some want the first chapter. Some want the query letter only. Many want a synopsis attached as a separate document. Following each agent's specific guidelines isn't optional. If the agent doesn't specify, the conventional default is the query letter only. Never attach pages as a Word document unless requested; agents typically won't open unsolicited attachments.


What is the difference between a query letter and a synopsis?

A query letter is a pitch document that persuades the agent to request the manuscript. It introduces character, conflict, and stakes without resolving anything, and it leaves the agent wanting to read the book. A synopsis is a summary document that describes the entire plot, including the ending. The query letter is the door. The synopsis is what the agent sometimes asks for after they've opened the door. They serve different purposes, are written differently, and are almost never confused once you understand what each one is supposed to accomplish.


Do nonfiction queries work differently from fiction queries?

Yes. Nonfiction authors usually query a book proposal rather than a finished manuscript. The agent is assessing the author's authority, the market for the book, and the viability of the proposal, not the quality of a finished narrative. For prescriptive nonfiction, the query pitch establishes the problem the book addresses, the author's unique authority to address it, and the specific approach the book takes. For narrative nonfiction and memoir, the pitch functions more like a fiction pitch: character, conflict, and stakes drive the letter. The bio section is more important in nonfiction queries than in fiction because the author's platform and credentials are central to what agents assess. See our service page on nonfiction book editing for more on book proposal structure.


Should I get my query letter professionally edited?

Professional query letter editing is valuable for authors who are serious about traditional publication and aren't confident they can identify the gaps in their own letter. The query letter is a different writing format from the novel, requires market positioning that authors often haven't developed, and is read by agents at high volume with very little tolerance for the common failures. A professional editor with publishing industry experience reads the query the way an agent will: as a cold reader who can't fill in what's missing. Editor World offers query letter editing by native English editors. You can browse editor profiles by genre experience and message editors directly before submitting.


More from Editor World

For annotated query letter examples in five major fiction genres, see query letter examples by genre. For the broader submission process from query through offer of representation, see submitting to literary agents. For an overview of what a literary agent does and how the agent-author relationship works, see what does a literary agent actually do. For the broader path comparison between traditional and self-publishing, see traditional publishing vs self-publishing.



This article was reviewed by the Editor World editorial team. Editor World, founded in 2010 by Patti Fisher, PhD, provides professional editing and proofreading services for academic researchers, graduate students, businesses, and authors worldwide. BBB A+ accredited since 2010 with 5.0/5 Google Reviews and 5.0/5 Facebook Reviews. More than 100 million words edited for over 8,000 clients in 65+ countries. Stevie Award winner: Gold 2019, Bronze 2018 and 2025. Native English editors from the United States, the United Kingdom, and Canada. 100% human editing, no AI at any stage. Less than 5% of applicants are accepted to the editor panel. Recommended by the Boston University Economics Department. Page last reviewed May 2026.